Thank you for your interest in the Wicker Outlet LLC. In over 30 years of business,
we have a loyal following of repeat customers who appreciate the value and service
Wicker Outlet LLC
provides. We've found a successful business relationship includes a full
understanding of our Policies. Before placing an order, please
read through this section carefully. Feel free to call us
or email us at
with any questions you
METHODS OF PAYMENT
We accept Visa, Master Card, Discover,
bank/certified check, money order or wire transfer. A bank/certified check or money order
should be mailed to:
WICKER OUTLET LLC
P.O. BOX 5265
RIDGE, NEW JERSEY 07920
Any order under $1000.00 requires payment in full at the time the order is
placed. Orders over $1000.00 require a 50% deposit. If mailing a deposit, please send a
bank/certified check or money order. We also accept wire transfers. After we receive your deposit, you will be sent an invoice
including Policies and Warranties,
via email, verifying your order and terms with Wicker Outlet LLC.
need to reselect a fabric/finish/item(s); decide to change any part of your
order; or move in another direction; your initial deposit remains until the new fabric/finish/item(s) have
been chosen. The original deposit will then be applied to the new order.
Once you place your order, on the following day, we will send
a confirmation email. This confirms your initial verbal agreement
and acknowledges your order is correct and that you agree to the Policies
terms and conditions.
If your furniture is being delivered by an In Home Delivery Company, you
will receive a Customer Release email outlining the process to follow at
the time of your
delivery. It is important that you inspect your furniture and note any damage or flaws.
Your balance is due at the time your order has shipped.
"Shipped" is defined as once it leaves the manufacturer, prior to an appointment
with the trucking company, and before the actual delivery.
If a portion of your order has shipped, you will
be charged a partial balance for those items that have left the manufacturer. After delivery, if you have any problems
such as damaged merchandise, or any other issues etc., your order
remains paid in full. There are no exceptions.
Under no circumstances will Wicker Outlet
LLC be responsible for any interest charges due on your credit card while
your merchandise remains paid in full. THERE ARE NO EXCEPTIONS.
New Jersey residents only, 7% sales tax.
For shipments outside NJ, the buyer is subject to the rules and regulations set
forth by the state in which they live and are solely responsible for paying any
taxes imposed by that state.
When you use "This Website", you agree to the terms and
conditions herein and the specified terms mentioned in the individual product
descriptions. "This Website" is that named domain seen in the Address Bar of
your browser and
when you click here, the home page of "This Website" is identified. In particular,
purchasing and shipping products that are on this site creates an agreement
between you (the buyer), and "This Website."
The agreement also includes the restrictions of individual manufacturers who
govern their own policies.
Exchanges can be made for other merchandise.
There are NO REFUNDS. This does not apply to FABRIC ONLY
orders. Fabric orders are a FINAL SALE.
THERE ARE NO EXCEPTIONS
AND NO REFUNDS.
If an item(s) is damaged during shipment, or has
a manufacturer defect, item(s) will be replaced at no cost to you. SHOULD
YOU DECIDE TO EXCHANGE AN ITEM, YOU ARE RESPONSIBLE FOR THE 30%
MANUFACTURERS RESTOCKING FEE AND FOR THE SHIPPING CHARGES TO AND FROM
THE ORIGINAL DESTINATION (SHIPPING
CHARGES CAN BE AS MUCH AS 20% OF YOUR TOTAL ORDER, EACH WAY).
Exchanged merchandise must be in the
original carton(s)/packing material(s). Exchanges must be within 30 days
from date the item(s) have shipped from manufacturer based on tracking #
information. After 30 days, item(s) are a
final sale. There are NO EXCHANGES and NO REFUNDS. THERE ARE NO
PLEASE NOTE: BRAXTON CULLER will NOT
accept any EXCHANGES or RETURNS under any circumstances UNLESS ITEM(s) IS
DEFECTIVE AND/OR DAMAGED. THERE ARE NO EXCEPTIONS. Please check with our
Sales Consultant(s) at the time you are placing your order to determine
which manufacturer you are purchasing.
ORDERS CANNOT BE CANCELLED ONCE THE
FABRIC(S) HAVE BEEN CUT, PRODUCTION HAS BEEN SCHEDULED AND/OR THE
MERCHANDISE HAS SHIPPED. "SHIPPED" IS DEFINED AS ONCE IT LEAVES THE
MANUFACTURER, PRIOR TO AN APPOINTMENT WITH THE TRUCKING COMPANY, AND BEFORE
DELIVERY. ANY CANCELLATIONS AFTER YOUR ORDER HAS SHIPPED, YOU WILL BE
RESPONSIBLE FOR THE FULL SHIPPING CHARGES TO AND FROM YOUR LOCATION
(SHIPPING CHARGES CAN BE AS MUCH AS 20% OF YOUR TOTAL ORDER, EACH WAY). IN
ADDITION, THERE IS A 30% RESTOCKING FEE. THERE ARE NO EXCEPTIONS.
Prior to production being
scheduled or merchandise being shipped, an order may be cancelled. You must
notify Wicker Outlet LLC in writing if you wish to cancel your order.
Otherwise, your order will still be considered current. THERE ARE NO
Please check on room dimensions, staircase
width, door entries and other measurements in your space to assure that your home can
accommodate the furniture. We are not responsible should the furniture not fit
or you have overbought for your area. Wicker Outlet LLC will not issue a
refund or accept returned merchandise. THERE ARE NO EXCEPTIONS.
Inside and outside measurements of items are
approximate. Both Indoor and
Outdoor Wicker/Rattan are "handcrafted, individually made pieces." Therefore, no
two items are exactly the same, nor will any piece(s) have exactly the same
measurements. Once you receive your delivery, measure your item(s) for
proper dimensions for items such as mattresses and glass. Do not have glass cut for tables or purchase
mattresses for beds/daybeds until you have received your furniture. Measure for the size of
TV/Stereo/CD player space, etc.; size of drawers in any piece; or depth for
hangers in wardrobes, etc. once merchandise has been received.
We rely on information given to us by the
manufacturer on timing of an order. Our products are imported from overseas.
We encourage our customers to place orders as quickly as possible to avoid
delays. We strongly recommend that you do not sell/give away your current
furniture in anticipation of a pending furniture delivery. Please do not plan
the anticipated delivery of your furniture around a particular date, i.e. a
party, holiday, or the need for furniture for renters, etc. Since 9/11/01, deliveries from overseas can be delayed due
to Home Land Security checking containers for dangerous cargo.
We have estimated the delivery timing
for you when you placed your order. However, we are only
as good as the information given to us from the manufacturers. When we give you
the time frame up front, it is still possible that this timing can change at any
time. Your order could arrive sooner or
the time frame we quoted when you placed your order. When your invoice
indicates your order ships as soon as it is ready; it will ship as soon as it is
regardless of the original timing information you were provided. You must be
prepared to accept delivery at anytime.
See Storage Charges for additional information.
On orders that
involve fabric, deliveries can sometimes take up to approximately 6 to 12 weeks.
On orders without fabric, deliveries can sometimes take up to approximately 4 to 8
weeks. Many of our manufacturers close for up to two weeks during the July
4th and Christmas holiday period. If your order timing falls within the
time frame of either of these holidays, you need to add additional weeks to the
estimated time of delivery we have quoted.
Please check with us regarding your specific order timing.
When we give you the time frame up front, it is still possible that this
timing can change at any time. Orders are
shipped complete. There are no backorders and/or split shipments..
We do not notify you of any backorders or out of stocks
that may cause a
delay in timing. If you authorize
Wicker Outlet LLC to backorder and/or split ship item(s), you must pay for shipping on backorders
ship item(s). Original item(s) will ship free of charge (if applicable). When your order is complete, we notify the
trucking company to pick the order up at the manufacturer.
Wicker Outlet LLC IS NOT RESPONSIBLE FOR MANUFACTURERS OR
SHIPMENT/DELIVERY DELAYS/PROBLEMS. FREIGHT/DELIVERY CHARGES AND PRICES FOR MERCHANDISE ARE
NOT DISCOUNTED DUE TO MANUFACTURER OR SHIPMENT/DELIVERY DELAYS/PROBLEMS.
DELIVERY DATES/ADDRESS CHANGES/TIMING
You are responsible to
notify us of any changes in delivery address, timing restrictions for your
delivery, or any other changes that may affect the delivery of your
merchandise. It is your responsibility to notify us ASAP of any changes;
otherwise your order will remain as originally documented. This will insure
that we can accommodate your specific circumstances.
SOME OF OUR MANUFACTURERS DO OFFER
IN-HOME DELIVERY. PLEASE CHECK WHEN PLACING YOUR ORDER.
Otherwise, merchandise is delivered as a self
This means the trucker MAY bring the merchandise to the front of your
premises but they are only obligated to deliver to the curb. THEY WILL NOT BRING
THE DELIVERY INTO YOUR HOME/BUSINESS.
The trucking company only delivers Monday thru
Friday. The trucking company's local terminal will contact
you for an appointment when it arrives in your area. Your appointment time and
date may be subject to change before and during the time frame you are
expected to receive your merchandise. WHEN THE LOCAL TERMINAL CALLS,
ASK FOR THE NAME OF THE PERSON; THE NAME OF THE TRUCKING COMPANY; THEIR
AND THE PRO NUMBER (IDENTIFICATION NUMBER FOR THE SHIPMENT). This information will be helpful if you need to
contact the trucker. If you are located on a street where access is
difficult or you would require a smaller vehicle, please alert the terminal of
your special needs at the time you are making your appointment.
You should get a call from the local terminal in approximately 5 to 7 business
days. If you do not hear from the trucking company in 8 to 10 business
days, please contact us. If your appointment time has passed and the trucker
has not delivered your merchandise, please contact them and keep in touch with
the terminal regarding delays in delivery.
Accessibility to your home must be within 100’
YOU WILL BE
RESPONSIBLE FOR ANY EXTRA CHARGES TO GET THE FURNITURE TO YOUR HOME SHOULD A
SMALLER TRUCK BE WARRANTED. YOU ARE RESPONSIBLE FOR ALL SPECIAL
CHARGES SET BY GATED COMMUNITIES, FERRY SERVICES, ETC. WE DO NOT DELIVER INTO APARTMENTS OR SUITES.
AT THE TIME YOU MAKE YOUR APPOINTMENT WITH THE
LOCAL TERMINAL, IF YOU AUTHORIZE THE TRUCKER TO PERFORM ANY ADDITIONAL
SERVICES (LIFT GATE, IN HOME, ETC.) BEYOND WHAT WICKER OUTLET LLC OFFERS, OR YOU
CHANGE THE ORIGINAL DELIVERY ADDRESS AFTER THE ORDER HAS SHIPPED, THERE WILL
BE ADDITIONAL CHARGES FOR THOSE SERVICES BILLED TO YOUR CREDIT CARD.
THE TRUCKING COMPANY DOES NOT CONNECT HEADBOARDS
TO YOUR EXISTING BED FRAMES. THEY DO NOT HANG ITEMS ON YOUR WALLS IN
YOUR HOME, i.e., MIRRORS, ETC. THEY WILL NOT REMOVE/DISPOSE OF ANY
FURNITURE CURRENTLY IN YOUR HOME.
THERE ARE NO EXCEPTIONS.
YOU CANNOT AUTHORIZE TRUCKER TO LEAVE
MERCHANDISE WITHOUT A SIGNATURE. ALL ITEMS MUST BE SIGNED FOR BY THE
CUSTOMER, OR A REPRESENTATIVE AUTHORIZED BY THE CUSTOMER. IF YOU CANNOT
ACCEPT YOUR DELIVERY WITHIN 48 HOURS, STORAGE CHARGES MAY BE BILLED TO YOUR CREDIT CARD.
Please keep a copy of receipt with damages/shortages
noted for your records. The trucking company pays for the replacement
piece and for the freight to get the
item(s) to you ONLY IF YOU NOTE IT ON
THE RECEIPT. Contact Wicker Outlet LLC as soon as possible to let us
know you have received damaged merchandise. We encourage you to open the boxes while the driver
is present since it is easier at that time to note a damaged piece and refuse
it. If the driver does not allow you to open the boxes, please sign for
the delivery and note on the receipt SUBJECT TO INSPECTION. You
must open the boxes immediately. Contact us if you
have any damages.
PLEASE CALL US DURING OUR BUSINESS HOURS:
MONDAY - FRIDAY, 9AM TO 5PM IF YOU HAVE ANY QUESTIONS OR CONCERNS.
When box(es) arrive by UPS or FedEx, please sign
and open merchandise IMMEDIATELY. When you sign for a
without any further written comment, you are accepting that the
merchandise arrived in good condition. Sometimes box(es) are
left outside on your doorstep. If any item(s)are damaged once opened
and inspected, please contact Wicker Outlet LLC as soon as possible.
If your merchandise arrives by Common Carrier, you
are responsible for determining whether (1) the box(es) are damaged or (2) if
the product(s) inside are damaged. Often boxes appear damaged on the
outside, but the products, which are carefully packed for shipping by
the manufacturer(s), are fine inside and vice versa. In all cases, open
and carefully inspect for damage. If you
find damage, notify "THIS WEBSITE" IMMEDIATELY.
IF YOU DECIDE TO DELAY OPENING YOUR BOXES
OR SET UP/ASSEMBLE YOUR FURNITURE FOR ANY REASON(S), WICKER OUTLET LLC AND/OR THE
MANUFACTURER(S)/TRUCKER(S) WILL NOT BE RESPONSIBLE FOR ANY DAMAGES.
All manufacturers request photo(s) of
damaged piece(s) prior to sending replacement.
Photos must be forwarded to Wicker Outlet LLC within two weeks after receipt
of item(s) for a repair or replacement. If we do not receive photos within
the specified time, we will not contact you or follow up, since it is your
responsibility to send and confirm with Wicker Outlet LLC that we have
received your photo(s). After two weeks, neither Wicker Outlet LLC nor the
manufacturer will be responsible for correcting any issues/problems at any time in the future,
since photos were not provided in a timely manner. THERE ARE NO
When there is damage, the
manufacturer has the option of making repair(s) as their first attempt to
restore furniture to its original condition, if possible, before replacement
would be recommended.
If glass is broken, we will provide you with glass specifications to have
glass cut locally. Wicker Outlet LLC will reimburse you for the total cost
of the glass. Once delivered, any claims must be made within
2 to 5
business days, or Wicker Outlet LLC and the delivery service are not
IF YOU DECIDE TO KEEP AN ITEM(S) TO REPAIR RATHER THAN REFUSING THE
MERCHANDISE, WICKER OUTLET LLC DOES NOT REIMBURSE YOU FOR TIME
SPENT/MATERIALS USED TO MAKE THE REPAIR, UNLESS THE REPAIR IS PREVIOUSLY
AUTHORIZED BY WICKER OUTLET LLC. REPLACEMENT PIECES ARE SHIPPED AT NO COST TO YOU.
SHIPMENT OUTSIDE THE U.S.
BY FREIGHT FORWARDERS
For items that are shipped outside the
continental U.S. by you, Wicker Outlet LLC is not responsible for
any damages if the box(es) are not inspected in
the U.S. prior to being loaded onto containers and/or for delivery
to locations outside the U.S. (i.e. Caribbean, Mexico, Hawaii, Outer
US Islands, etc). In addition, furniture may require additional boxing, packing and
wrapping for transport by container. Please check with Freight
Forwarder to determine if this is necessary.
If you receive damaged piece(s) and you
already have an appointment scheduled for a freight forwarder to
take your merchandise
out of the country, we do not pay for freight forwarding charges
and/or expenses to cross boarders such as taxes, duties, etc. If you
are unsure of how to handle a delivery, please contact us for further clarification or questions.
HANDLING OF MERCHANDISE
It is very important that merchandise boxes are
opened and inspected for damages before signing that you have accepted the
freight. Have someone there to help
you if you are receiving large pieces. If you receive the wrong item,
please refuse the piece. If item that has cushions is damaged, please refuse
the frame and KEEP the cushions. If item is a table with glass, please
refuse ONLY the portion that is damaged. If someone else is accepting
for your delivery, make sure they know what pieces you are getting. Please be
aware that if the correct item(s) is refused and sent back to the
manufacturer, you will be responsible for the additional shipping charges
going back to the manufacturer and then charges returning the correct item(s)
back to you.
You cannot keep damaged item(s) to
use temporarily for any reason (i.e. party, holiday, etc.) rather than
returning for replacement or repair. If you do, you will be subject to
shipping charges for the new items.
If any merchandise is damaged, do not
accept it and have the trucking company take it back. Damaged or defective
furniture must be returned to the trucker for inspection before a replacement can
be made. Make sure you sign for the correct number of pieces you have
accepted. To refuse an item, please mark clearly on the freight
bill the number of items you have accepted and any items you have refused and
the reason why (i.e. glass broken or leg damaged.
The delivery driver must wait while you
inspect. If the driver does not agree to wait, note on the delivery receipt
"Subject to Inspection". ALSO, NOTE ON THE DELIVERY RECEIPT
before you sign your name, if the box shows any signs of damage on the outside.
In such a case, if you suspect damage, note your concerns on the delivery slip,
insist the package be opened for inspection outside, and if the driver refuses,
write it down on his delivery slip and get a copy. In all damage or
potential damage cases, in order to support any potential claim for damages,
you must OPEN BOXES IMMEDIATELY AND notify "This Website" within 2 to 5 business days by phone or email.
The DOT (Department of Transportation) does not
allow any trucking company to transport discarded cardboard and/or packing
Wood, Wicker and Rattan are handcrafted with
natural raw materials. Splits, flaws and irregularities are to be expected
and are not considered damaged merchandise. The wood, wicker and rattan used
in your furniture reflect variations commonly found in nature. This wood,
wicker and rattan have been selected to give each piece a unique look. No
two pieces are alike. You should expect to see differences in grain pattern,
coloration and imperfections as Mother Nature intended.
The fabrics our manufacturers use can also vary
in color and cannot be guaranteed to match from fabric to fabric or from
piece to piece. In addition, many item(s) do have leg risers on the bottom
of pieces that may need to be adjusted to even out the legs. Wicker Outlet
LLC is not responsible for discrepancies in fabric shading(s), furniture
finish(es) or furniture variation(s).
PRODUCT & ASSEMBLY SAFETY
"This Website" neither designs,
manufactures or ships any of the products offered or sold on this site, and as
such, makes no representation or guarantee about the safety of these products,
or, in the case of self-assembled items, about whether purchasers who receive
such products will properly and safely assemble these items. Table bases are
manufactured to hold only glass, stone, etc. tops that are sold with them.
Any other table top or glass size is not warranted or guaranteed by "This Website" or the
manufacturer. Product and
assembly safety is solely and exclusively the province and responsibility of
the manufacturer, the purchaser, and the shipper. Any suspected damage
in shipping must be noted at the time a shipment is received with the shipper,
and as stated above, must be described to "This Website" within 2 to 5
Assuming that the suspected damage may create a potential safety hazard, we
advise that you do not use the product. Product assembly must be done exactly
in conformance with the Manufacturer's written instructions, and if offered,
the Manufacturer's telephone assistance.
Children's furniture must be used
with special care to safety issues, and these and other potentially dangerous
products MUST NOT BE USED WITHOUT FULLY READING THE MANUFACTURER'S
INSTRUCTIONS AND WARNINGS THAT WILL COME DELIVERED WITH THOSE PRODUCTS.
IF THERE ARE NO EXPLICIT WRITTEN INSTRUCTIONS, DO NOT ATTEMPT TO ASSEMBLE OR
USE ANY PRODUCT UNTIL YOU RECEIVE THEM. "This Website" will obtain
any missing instructions or warnings.
Emails do not constitute an order.
Invoices sent to you by Wicker Outlet LLC showing a deposit are considered an
order. To insure your order is correct, we ask that you open your
and check it VERY CAREFULLY. Please be certain that all style numbers,
items, fabric(s) and finish(es) are correct. We attach a copy to your
the appropriate item(s) and fabric(s)/finish(es) (if appropriate) to verify your
Please contact Wicker Outlet LLC
IMMEDIATELY if you have any questions or if there are any discrepancies on
your order. Otherwise, Wicker Outlet LLC will consider it CORRECT and will
order and ship the items as shown on the receipt.
SHOP AT HOME PROGRAM
Fabric and Finish
Samples are available to view on our site for each item. Click onto
"VIEW FABRIC SAMPLES"
"VIEW FINISH CHOICES".
To borrow an actual fabric/finish sample(s), Wicker Outlet LLC has a
"SHOP AT HOME PROGRAM"
for customers making fabric and finish choices. Fabrics and finishes
are best chosen by seeing a "real" sample(s) in the room. You can
visualize the colors/patterns of a fabric and tone of a finish by having the
fabric and/or finish sample(s) forwarded directly to your home.
refundable charge can be placed on your credit card, along with $10.00 for
priority shipping and handling. If you choose to have your fabric/finish sample(s) sent by
FedEx Overnight, you can either give us your FedEx Account Number or we will
charge your credit card the $25.00 deposit plus $50.00 for FedEx Overnight shipping and
handling. In either case, your $25.00 will be
refunded when you return the fabric(s) and/or finish(es) whether you place an order
You are responsible for postage to return fabrics/finishes to Wicker Outlet LLC.
For every month you keep the
fabrics/finishes, we will place an additional $25.00 charge on your credit card until the
fabrics are returned. If fabric/finish samples are not returned within 3 months,
the original $25.00 charge will not be
Wicker Outlet LLC provides pictures of the fabric/finish samples for your convenience.
These samples are representative
of the fabrics/finishes. Not every part of a fabric (i.e. flowers,
birds, etc.) may be present on the sample on our site or on the actual samples. These
fabric/finish sample colors will vary due to the scanning process and differences in color
monitors. We do make every effort to insure that our
fabric/finish samples are accurately represented, but in some cases, variations
dramatic, particularly on the solid fabrics/finishes. If the fabric/finish is not what you
expected when you
receive your merchandise, these items cannot be returned.
For these reasons, we strongly recommend our "Shop at Home" program to
obtain actual samples of the fabrics/finishes, to assure that you are getting the
print/color/texture you expect from your fabric/finish.
Since we are
lending these sample(s) to customers everyday, Wicker Outlet LLC requests that
you only keep fabric(s)/finish(es) for a few days. If your remove fabrics from
put them back in number sequence
and return as quickly as possible.
In all cases, we can only send up
to 10 fabrics.
any repairs or replacements on wicker/rattan/wood furniture frames,
cushions, cushion covers, foam, or any part of an item(s), that will be paid for by the
customer, the only method of payment would be bank or certified check or
wire transfer. Credit cards will not be accepted for these transactions.
THERE ARE NO EXCEPTIONS.
For those manufacturers
offering self service delivery, storage charges will apply if, for whatever
reason, you are not able to accept your delivery. THERE ARE NO
For those manufacturers offering in home
delivery, they allow month of receipt plus one additional month of storage
at no charge. For example, an order arriving anytime during the month of
October could be stored until November 30th with no charges. If the order
is still at the delivery facility as of December 1 and no delivery
appointment has been set up, then storage fees would be billed. Starting
December 1, storage charges would not be incurred if a customer has a
confirmed delivery appointment. Storage fees of $20.00 per piece per month
are billed on the first day of each month, and charges will be placed on
your credit card.
CUSTOMER PICK UP
In some cases, customers may pick up at a
manufacturer or a delivery service. If item(s) are picked up, your
signature releases the manufacturer, delivery service and Wicker Outlet LLC from
being responsible for any defects or damages. Once picked up, you will be transporting
merchandise at your own risk.
COLOR & TEXTURES
Once you receive your order you wave any claim due to dissatisfaction with
the product fabrics, textures, finishes, and grains. When items are
selected from different series, collections, or manufacturers, the varying
species and points of origin will result in the finish(es) possibly blending
together, but not matching. We strongly recommend you review samples of
actual fabric(s) or finish(es) before ordering. When a manufacturer does
not supply samples, and you are unsure of colors and textures, "This
Website" cannot guarantee that furniture will match photo representation on
"This Website". However, it should be noted that these samples are
representative of the furniture finish so the final product may be different
in color, texture and top (i.e. coating – glossy vs. matt finish).
MATCH UP WITH PREVIOUSLY
Please be aware that we cannot guarantee
that any item(s) ordered now will match item(s), fabric and finish you
already have purchased. Previous items can be different dye lots from one
order/shipment to the next. Piece(s) cannot be returned if items do not
match with items you already have. THERE ARE NOT EXCEPTIONS.
Wicker Outlet will be happy to make suggestions
if you solicit help regarding fabric(s) and finish(es). However, Wicker Outlet
is not responsible for your dissatisfaction with the choices you make
regarding fabric(s), finish(es) or furniture style(s). You are
responsible for the FINAL
OUTDOOR FABRICS ON INDOOR ITEMS
Some manufacturers of our products will not warrant outdoor
fabrics being used on indoor item(s). We will need to confirm that you
are aware of the
non-warranted application of outdoor fabric for indoor use. To proceed
with an order, in some cases, customers will be required to sign, date and return a waiver.
Your order will not be placed in production until we receive your reply.
SEAT & TABLE HEIGHTS
On products where the height is
critical, posted heights may vary plus or minus 1-2 inches from that described
on the product, based on manufacturer variations, and may be slightly higher
or lower based on the composition. Also, while "This Website" may provide
guidance in making seat and table height determinations, you are entirely
responsible for accurately measuring your precise height needs, which are
based not only on standard determinations, but also on the intended product
COM ORDERS (CUSTOMERS OWN MATERIAL)
Item(s) are not discounted if you provide your own fabric.
If you send excess fabric, the fabric is not returned to you. It is
discarded by the manufacturer. For orders that you provide your own fabric, the fabric must be sent
directly to the manufacturer at your expense. You must send your fabric via UPS, FedEx or
regular mail with a Delivery Confirmation, signature and tracking
number. Package should be
insured for the full value of your fabric plus shipping/handling.
Wicker Outlet LLC makes
every effort to continually update our site. Occasionally, market
conditions force us to adjust our prices. We reserve the right to adjust
prices at the time you place your order. Any cancellations after your order has
shipped, you will be responsible for the full shipping charges to and from your location
back to the manufacturer. THERE ARE NOT
PRICES SUBJECT TO CHANGE, SITE INACCURACIES,
"This Website" may have prices, descriptions
and text that are not accurate because of typographical/photographic errors or changes not
yet reflected in the product descriptions that appear on the site. We are not responsible for descriptive,
typographical, or photographic errors. The product colors and finishes shown on
our website may vary due to the scanning process and differences in color
monitors. We do make every effort to insure that all products are accurately
represented, but in some cases, variations may be dramatic.
may also be product discontinuations after an order has been placed.
Advertised prices may also change without notice. "This Website" shall
not be responsible for honoring site price or product inaccuracies or discontinuations.
"This Website" will notify any purchaser of these changes
before the manufacture or shipment of an order. In the
case of discontinuations, "This Site" will notify the purchaser to change to
RIGHT OF REFUSAL
Wicker Outlet LLC reserves the right to refuse any order from any group or
individual for whatever reason as they deem necessary.
LIMITATION OF LIABILITY
Prices are subject to change without
notice, even after an order is placed, and "This Website" will not be liable for
changes. "This Website" has no liability to any third-party claiming through you
or you for any damage suffered as a consequence of your displaying, copying,
or downloading This Site's material, to the maximum extent permitted by law.
"This Website", in no event, will be liable to any third party or you for any
consequential, punitive, extraordinary, indirect, or incidental damages
(including the loss of date, revenue, profits or any other economic advantage)
even if it arises. However, that "This Website" has been previously
advised of prospective potential damage, whether in tort or for breach.
GENERAL USE RESTRICTIONS
The contents of this site are the property of "This Website" and the
manufacturing partners of "This Website" and are copyrighted. Use of the
material on this site without authorization may be a violation of
communication statutes and privacy and copyright laws.
"This Website" allows a limited right for displaying
and using the materials on this site only for personal use on your personal
computer. It is agreed that you will not use any materials for any
other purpose without "This Website's" prior written consent. You also
agree not to publish, reproduce, enhance, or modify the information shown on
our site and not to post any of our site's content to newsgroups, blogs, or
bulletin boards. If you have breached any of these terms, the limited
use license ceases and we will require that all of materials there were
downloaded or printed to be destroyed. You agree you will not "frame" or "mirror" any of the
materials on this site and any of the 3rd-party content that is on another
internet based served or device if you do not have the prior written
permission of "This Website" or its licensors, respectively.
You agree that the quality of materials and third
party content on this site can be affected by inaccuracies and/or
typographical errors on "This Website". You agree that "This Website" has
not independently authenticated or verified third party content or materials.
"This Website" does not warrant third party content or materials' accuracy or
timeliness. It is also agreed upon that "This Website" will not be liable for
omissions in third party materials and content, even if provided by "This
Website" or a third party.
Wicker Outlet LLC NEVER rents, sells or
otherwise distributes any information about our customers. This
includes any personal data or email addresses. Any information
provided to us is kept strictly confidential.
"This Website" is controlled and operated from headquarters that are located in
the United States. "This Website" does not imply that any materials shown on
this site will be appropriate or available for international use. Local
law compliance is your responsibility. This includes the export/import laws of
other countries governing third party materials and content while using this
site outside of the United States.
VIOLATION OF TERMS OF THIS SITE
If the terms of "This Website" are violated,
without further notice, service can be terminated immediately. It is
agreed that the prices and products on this site can be modified or improved
at any time without notice, by "This Website" and its licensors. "This
Website" can revise the terms of this site at any time by updating these pages.
The revised terms of this site are accepted if you continue using the site
after any modifications. Controlling New Jersey and U.S. Law governs actions
that are related to the terms on this page. You agree to participate in
Better Business Bureau's BBB On Line Program.
This means that we have
committed to cooperating with BBB efforts to resolve disputes that may arise
under this contract. Upon your request, we will agree to participate in
a BBB dispute resolution process to resolve these disputes. There are
limits as to the kinds of claims that the BBB will handle. "This Website" does not waive the right to
enforce the terms if any provisions in these Terms are not enforced. The
agreement between you and "This Website" is comprised of the Terms and
supersedes any prior agreements or discussions between the parties regarding
this subject matter. Using this site is subject to additional disclaimers
and/or caveats that can appear throughout the site of "This Website".
UPDATED JULY 2012